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HOME CARE ACROSS HEATHFIELD, HORAM AND HAILSHAM

Professional home care across East Sussex

Compassionate home care helping people remain safe, independent and comfortable in their own homes.
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Established in 1998
CQC registered
Preferred provider for East Sussex County Council
24-hour emergency on-call support

Care that fits the person, not the other way round

Whether you are arranging care for a parent, supporting a partner or planning for yourself, we help people who:
  • need help with daily routines and household chores to stay independent
  • are living with an illness and want familiar surroundings and familiar faces
  • are coming home from hospital and need support to recover safely
  • need practical help with medication
  • feel lonely or isolated and would benefit from regular companionship
  • are family carers who need a break
  • need gentle support at the end of life, at home
  • would like regular visits to check that all is well

Our home care services

Personal care

Respectful support with washing, dressing, mobility and daily routines

Medication support

Practical help with medication, in line with each person's care plan

Domestic support

Help with cleaning, shopping and everyday household tasks

Companionship

Friendly reassurance to reduce loneliness and keep confidence up

Respite care

Flexible support so family carers can rest and recharge

End of life care

Gentle, dignified care at the end of life

Tailored care plans

Every care package is built around your needs and preferences

Why choose County Medicare?

1. A local team

We are based in Heathfield, were established in 1998, and have supported local people in their own homes for over 20 years

2. Regulated and inspected

We are registered with the Care Quality Commission, so you can read our inspection report

3. Trusted by the local authority

We are a preferred provider for East Sussex County Council

4. Care built around you

Every care plan is written with the client and their family, and reviewed as needs change

5. Carers who know you

We aim to send the same friendly faces wherever we can

6. Always someone to call

Our office team is here Monday to Friday, 8am to 4pm, with emergency on-call support at all other times

Getting started is simple

Get in touch.

Call us for a chat and advice

Free assessment

We visit you at home to listen, answer questions and understand what matters to you

3. Your care plan

We visit you at home to listen, answer questions and understand what matters to you

Care begins

We start when you are ready and review the plan regularly.

Trusted by local families

“County Medicare have been visiting my father daily since November 2025 and I cannot speak highly enough of them. They have been kind, friendly, professional and extremely flexible.”
“My mother is at ease with the carers. They are kind and considerate of my mother's care. As a family this gives us a huge relief to know mum is being well cared for.”
“We are very happy with the care we receive from County Medicare. The staff are friendly and efficient. Can't recommend them highly enough.”
“County Medicare have been visiting my father daily since November 2025 and I cannot speak highly enough of them. They have been kind, friendly, professional and extremely flexible.”
“My mother is at ease with the carers. They are kind and considerate of my mother's care. As a family this gives us a huge relief to know mum is being well cared for.”
“We are very happy with the care we receive from County Medicare. The staff are friendly and efficient. Can't recommend them highly enough.”

Speak to our friendly care team

Tell us about your situation and we will talk through the options. No pressure, no obligation.
East Warehouse, Monkhurst House, Sandy Cross Lane, Heathfield, East Sussex, TN21 8QR
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